Hidral develops lifting solutions tailored to the technical and functional requirements of each project through a working model that combines in-house manufacturing, technology applied to the production process and the expertise of specialised staff.
The process begins with the analysis of the client's stated need. In this first phase, the team of technical advisers studies aspects such as available space, the intended use of the installation, load capacity, travel, building conditions and the project's specifics.
Based on this information the technical solution is defined and the equipment characteristics are established. The inter-departmental coordination makes it possible to determine the necessary adaptations and transfer each requirement to the technical documentation which will accompany the product during its manufacture.
Technology plays a fundamental role in this phase and throughout the process as a whole. The various manufacturing areas of Hidral are equipped with computer systems from which professionals can consult the drawings, assembly instructions and specifications corresponding to each order. In this way, technical information is available directly at the workstation and is updated in a coordinated manner during the development of the project. This system it makes it easier for each piece of equipment to be manufactured in accordance with the previously defined configuration and allows for the incorporation of the specific adaptations required by each installation. The digitisation of documentation also helps to improve order traceability, reduce errors and strengthen coordination between the engineering, production and quality areas.
Once the technical proposal has been validated, the project moves to Hidral's manufacturing facilities. In them, qualified personnel are involved in the different production and assembly stages, drawing on the digital information associated with each piece of equipment.
Having its own production capacity allows the company maintain direct control over the process, monitor the progress of each order and respond with greater flexibility for projects that require specific configurations or components.
Before their expedition, the teams undergo the corresponding verification and quality control processes. These checks make it possible to confirm that the manufactured product complies with the technical, functional and configuration specifications established at the start of the project.
Technology is also present in the logistics phase. Once the equipment is prepared, andThe dispatch department coordinates your shipment and provides the customer with online tracking tools, which allow you to check the progress of the shipment and have up-to-date information on the status of the order.
The accompaniment continues after the supply through the Hidral after-sales service, which provides technical assistance, handles enquiries and supplies the necessary support throughout the equipment's lifespan.
In this way, the company turns a specific need into a tailored lifting solution, through a comprehensive process that combines industrial capacity, digitalisation, technical expertise and continuous project monitoring.
