{"id":4723,"date":"2025-06-24T12:17:58","date_gmt":"2025-06-24T12:17:58","guid":{"rendered":"https:\/\/hidral.com\/?p=4723"},"modified":"2025-07-17T09:11:29","modified_gmt":"2025-07-17T09:11:29","slug":"hidral-lanza-mia-inteligencia-artificial-al-servicio-del-cliente-profesional","status":"publish","type":"post","link":"https:\/\/hidral.com\/fr\/hidral-lanza-mia-inteligencia-artificial-al-servicio-del-cliente-profesional\/","title":{"rendered":"Hidral lance MIA : l'intelligence artificielle au service du client professionnel"},"content":{"rendered":"<p><span data-contrast=\"auto\">Hidral a franchi une nouvelle \u00e9tape dans sa strat\u00e9gie de num\u00e9risation avec le lancement de la premi\u00e8re version Beta de <\/span><strong>MIA<\/strong><span data-contrast=\"auto\"><strong>un assistant d'intelligence artificielle d\u00e9velopp\u00e9 sp\u00e9cifiquement pour r\u00e9pondre aux besoins de l'industrie du levage.<\/strong>.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cette nouvelle ressource, <strong>maintenant disponible sur le site web de l'entreprise<\/strong>na\u00eet avec un objectif clair : <strong>faciliter un acc\u00e8s rapide et pr\u00e9cis aux informations pertinentes pour les clients et les professionnels techniques<\/strong>Cela am\u00e9liorera votre exp\u00e9rience d'utilisateur et votre autonomie.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Le r\u00e9sultat d'un travail de collaboration de plusieurs mois entre diff\u00e9rentes \u00e9quipes, <strong>MIA se pr\u00e9sente comme un outil conversationnel capable de r\u00e9pondre en temps r\u00e9el \u00e0 des questions sur les produits, la documentation technique et les principales caract\u00e9ristiques de la gamme Hidral.<\/strong>.\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Contrairement \u00e0 d'autres syst\u00e8mes automatis\u00e9s g\u00e9n\u00e9riques, <strong>cet assistant a \u00e9t\u00e9 sp\u00e9cifiquement form\u00e9 \u00e0 un contenu et \u00e0 des donn\u00e9es propres \u00e0 l'entreprise, ce qui garantit des r\u00e9ponses contextualis\u00e9es et adapt\u00e9es aux besoins r\u00e9els du secteur.<\/strong>. De cette mani\u00e8re, l'\u00e9valuation d'impact sur le march\u00e9 est tr\u00e8s efficace dans le processus de consultation, agissant comme un premier niveau de consultation. <strong>attention qui oriente l'utilisateur et l'aide \u00e0 identifier le produit ou la solution.<\/strong> qui r\u00e9pond le mieux \u00e0 vos besoins. Il fournit \u00e9galement <strong>une assistance technique rapide et personnalis\u00e9e<\/strong>.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ce nouvel outil num\u00e9rique s'ajoute \u00e0 l'outil d'autoconfiguration de Hidral et renforce un \u00e9cosyst\u00e8me de service \u00e0 la client\u00e8le intelligent dans lequel le client dispose de plus en plus de ressources pour r\u00e9soudre ses doutes, prendre des d\u00e9cisions et travailler de mani\u00e8re autonome, tout cela en conservant l'autonomie de l'\u00e9quipe de Hidral. <strong>le soutien humain de l'\u00e9quipe technique et commerciale de Hidral.<\/strong>.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Hidral ha dado un nuevo paso en su estrategia de digitalizaci\u00f3n con el lanzamiento de la primera versi\u00f3n Beta de MIA, un asistente de inteligencia artificial desarrollado espec\u00edficamente para atender las necesidades del sector de la elevaci\u00f3n.\u00a0 Este nuevo recurso, ya disponible en la web corporativa, nace con un prop\u00f3sito claro: facilitar el acceso \u00e1gil [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4724,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-4723","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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