{"id":1040,"date":"2024-11-15T10:14:25","date_gmt":"2024-11-15T10:14:25","guid":{"rendered":"https:\/\/hidral.com\/?page_id=1040"},"modified":"2025-12-10T08:14:06","modified_gmt":"2025-12-10T08:14:06","slug":"servicio-atencion-cliente","status":"publish","type":"page","link":"https:\/\/hidral.com\/fr\/servicio-atencion-cliente\/","title":{"rendered":"Service client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1040\" class=\"elementor elementor-1040\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75b02ef elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"75b02ef\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6496dfb\" data-id=\"6496dfb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3fb5fc elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"f3fb5fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6083293e elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6083293e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SERVICIO<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">POSVENTA<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71208104 elementor-widget elementor-widget-heading\" data-id=\"71208104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Servicio posventa<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87a1da2 elementor-widget elementor-widget-heading\" data-id=\"87a1da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tu tranquilidad, nuestro compromiso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f5aa261 elementor-align-left elementor-button-info elementor-widget elementor-widget-button\" data-id=\"5f5aa261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/hidral.com\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37922c6 elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"37922c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-dd05599 e-flex e-con-boxed e-con e-parent\" data-id=\"dd05599\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d24d815 e-con-full e-flex e-con e-child\" data-id=\"d24d815\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf6b296 e-con-full e-transform e-flex elementor-invisible e-con e-child\" data-id=\"bf6b296\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_skewX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a94c5d8 elementor-widget elementor-widget-html\" data-id=\"a94c5d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/chat.iaclover.com\/embed\/embed.js\"><\/script>\r\n<script>\r\n    document.addEventListener('DOMContentLoaded', () => {\r\n        const cloverChat = window.CloverChat.init({\r\n            clientId: 'Hidral',\r\n            apiKey: 'sk-clv-b3a57d25dc5b3236e8e04a52c24ecdeb8e5224c9649d4a86a31fad10f079f842',\r\n            theme: 'light',\r\n            position: 'bottom-right',\r\n            width: '420px',\r\n            height: '650px',\r\n            baseUrl: 'https:\/\/chat.iaclover.com',\r\n            buttonImage: 'https:\/\/hidral.com\/wp-content\/uploads\/2025\/06\/MIA_B.png',\r\n            customClass: 'clover-chat',\r\n            animationClass: 'clover-animation',\r\n            proactiveBubble: {\r\n                enabled: true,\r\n                phrases: {\r\n                    en: [\r\n                        'Hello! How can I help you? \u2699\ufe0f'\r\n                    ],\r\n                    es: [\r\n                        '\u00a1Hola! \u00bfEn qu\u00e9 puedo ayudarte? \u2699\ufe0f'\r\n                    ],\r\n                    fr: [\r\n                        'Bonjour ! Comment puis-je vous aider ? \u2699\ufe0f'\r\n                    ]\r\n                },\r\n                autoDetectLanguage: true,\r\n                fallbackLanguage: 'en',\r\n                timing: {\r\n                    showDelay: 2000, \/\/ 2 segundos hasta que se muestre\r\n                    hideDelay: 6000, \/\/ 6 segundos hasta que se oculte\r\n                    showInterval: 25000, \/\/ 25 segundos hasta que se muestre de nuevo\r\n                    maxShows: 4 \/\/ se muestran 4 veces en total\r\n                },\r\n                styling: {\r\n                    backgroundColor: '#ffffff', \/\/ Color del fondo\r\n                    textColor: '#446fb4', \/\/ Color del texto\r\n                    borderRadius: '20px' \/\/ Esquinas redondeadas\r\n                },\r\n                position: 'left'\r\n            }\r\n        });\r\n    });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38eba761 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38eba761\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1d8be75e elementor-invisible\" data-id=\"1d8be75e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ce64a02 elementor-view-framed elementor-position-inline-start elementor-tablet-position-block-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5ce64a02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tConfianza Postventa\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-48dd49b8 elementor-invisible\" data-id=\"48dd49b8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a674e2d elementor-view-framed elementor-position-inline-start elementor-tablet-position-block-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"2a674e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSoporte Integral\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-5c2f0213 elementor-invisible\" data-id=\"5c2f0213\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f2e199f elementor-view-framed elementor-position-inline-start elementor-tablet-position-block-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1f2e199f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tComunicaci\u00f3n Directa\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-48f1f4e1 elementor-invisible\" data-id=\"48f1f4e1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57845f99 elementor-view-framed elementor-position-inline-start elementor-tablet-position-block-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"57845f99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-shrink\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCompromiso de Fidelidad\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-311485c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"311485c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-710735e9\" data-id=\"710735e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ca9dbe0 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"2ca9dbe0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9936d3a\" data-id=\"9936d3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e6b78d5 e-transform elementor-widget elementor-widget-image\" data-id=\"2e6b78d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_skewX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-3,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"978\" src=\"https:\/\/hidral.com\/wp-content\/uploads\/2024\/10\/golinkjpg035-838x1024.jpg\" class=\"attachment-large size-large wp-image-404\" alt=\"\" srcset=\"https:\/\/hidral.com\/wp-content\/uploads\/2024\/10\/golinkjpg035-838x1024.jpg 838w, https:\/\/hidral.com\/wp-content\/uploads\/2024\/10\/golinkjpg035-245x300.jpg 245w, https:\/\/hidral.com\/wp-content\/uploads\/2024\/10\/golinkjpg035-768x939.jpg 768w, https:\/\/hidral.com\/wp-content\/uploads\/2024\/10\/golinkjpg035.jpg 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-59bdcd34\" data-id=\"59bdcd34\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-226936f elementor-widget elementor-widget-heading\" data-id=\"226936f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conoce nuestro servicio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d839ce elementor-widget elementor-widget-text-editor\" data-id=\"3d839ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Realizamos una atenci\u00f3n directa y especializada para las personas encargadas del mantenimiento y las modificaciones de nuestros equipos instalados, e incluso durante el proceso de instalaci\u00f3n, cuando se requiere apoyo adicional. Nuestros t\u00e9cnicos est\u00e1n altamente capacitados en \u00abescucha activa\u00bb, lo que nos permite comprender las inquietudes de los clientes, quienes a menudo llegan a nosotros con cierta intranquilidad, y en ocasiones bajo la presi\u00f3n del usuario final.<\/p><p>Nuestra misi\u00f3n es transmitir seguridad y asertividad, atendiendo sus necesidades de manera eficiente y resolviendo las consultas en el menor tiempo posible.<\/p><p>Entendemos este contacto directo con los clientes como una valiosa oportunidad para aprender m\u00e1s sobre nuestros propios productos y fomentar la mejora continua. Trabajamos enfocados en eliminar la idea de \u00abdespu\u00e9s de la venta\u00bb o la percepci\u00f3n de ser un departamento que solo resuelve problemas. Por eso, preferimos considerarnos un verdadero equipo de atenci\u00f3n al cliente, comprometido con cada etapa de la experiencia del usuario.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48c1a92 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48c1a92\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-14ecc25 elementor-invisible\" data-id=\"14ecc25\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e15afb4 elementor-button-info elementor-align-right elementor-widget elementor-widget-button\" data-id=\"e15afb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"tel:+34954514500\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-phone-call1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+34 954 514 500<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2778a20 elementor-invisible\" data-id=\"2778a20\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fcd423 elementor-button-info elementor-widget elementor-widget-button\" data-id=\"3fcd423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"mailto:spare.parts@hidral.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Spare.parts@HIDRAL.COM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4e6da41 elementor-invisible\" data-id=\"4e6da41\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce11ecb elementor-button-info elementor-widget elementor-widget-button\" data-id=\"ce11ecb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"mailto:claims@hidral.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">claims@HIDRAL.COM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SERVICIO POSVENTA Servicio posventa Tu tranquilidad, nuestro compromiso Contactar Confianza Postventa Soporte Integral Comunicaci\u00f3n Directa Compromiso de Fidelidad Conoce nuestro servicio Realizamos una atenci\u00f3n directa y especializada para las personas encargadas del mantenimiento y las modificaciones de nuestros equipos instalados, e incluso durante el proceso de instalaci\u00f3n, cuando se requiere apoyo adicional. Nuestros t\u00e9cnicos est\u00e1n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1040","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Servicio de atenci\u00f3n al cliente - Hidral<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hidral.com\/fr\/servicio-atencion-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio de atenci\u00f3n al cliente - Hidral\" \/>\n<meta property=\"og:description\" content=\"SERVICIO POSVENTA Servicio posventa Tu tranquilidad, nuestro compromiso Contactar Confianza Postventa Soporte Integral Comunicaci\u00f3n Directa Compromiso de Fidelidad Conoce nuestro servicio Realizamos una atenci\u00f3n directa y especializada para las personas encargadas del mantenimiento y las modificaciones de nuestros equipos instalados, e incluso durante el proceso de instalaci\u00f3n, cuando se requiere apoyo adicional. Nuestros t\u00e9cnicos est\u00e1n [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hidral.com\/fr\/servicio-atencion-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"Hidral\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-10T08:14:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hidral.com\/wp-content\/uploads\/2024\/10\/golinkjpg035.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1320\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/\",\"url\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/\",\"name\":\"Servicio de atenci\u00f3n al cliente - Hidral\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hidral.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/hidral.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/golinkjpg035-838x1024.jpg\",\"datePublished\":\"2024-11-15T10:14:25+00:00\",\"dateModified\":\"2025-12-10T08:14:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/#primaryimage\",\"url\":\"https:\\\/\\\/hidral.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/golinkjpg035-838x1024.jpg\",\"contentUrl\":\"https:\\\/\\\/hidral.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/golinkjpg035-838x1024.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hidral.com\\\/servicio-atencion-cliente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/hidral.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Servicio de atenci\u00f3n al cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hidral.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/hidral.com\\\/fr\\\/\",\"name\":\"Hidral\",\"description\":\"Soluciones globales para la elevaci\u00f3n\",\"publisher\":{\"@id\":\"https:\\\/\\\/hidral.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hidral.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/hidral.com\\\/fr\\\/#organization\",\"name\":\"Hidral\",\"url\":\"https:\\\/\\\/hidral.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/hidral.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/hidral.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/icono-hidral-02.svg\",\"contentUrl\":\"https:\\\/\\\/hidral.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/icono-hidral-02.svg\",\"caption\":\"Hidral\"},\"image\":{\"@id\":\"https:\\\/\\\/hidral.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service client\u00e8le - Hidral","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hidral.com\/fr\/servicio-atencion-cliente\/","og_locale":"fr_FR","og_type":"article","og_title":"Servicio de atenci\u00f3n al cliente - Hidral","og_description":"SERVICIO POSVENTA Servicio posventa Tu tranquilidad, nuestro compromiso Contactar Confianza Postventa Soporte Integral Comunicaci\u00f3n Directa Compromiso de Fidelidad Conoce nuestro servicio Realizamos una atenci\u00f3n directa y especializada para las personas encargadas del mantenimiento y las modificaciones de nuestros equipos instalados, e incluso durante el proceso de instalaci\u00f3n, cuando se requiere apoyo adicional. 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